Privacy Policy

1. Introduction

Soapy Auto ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

• Contact details: name, phone number, email address
• Service details: selected plan, appointment preferences, messages
• Payment information: processed securely by our payment processor (we do not store full card details)
• Usage data: device, browser, pages visited, and interactions

3. How We Use Information

• Provide and manage appointments and services
• Process payments and send confirmations
• Respond to inquiries and provide customer support
• Improve our website, services, and user experience
• Send service-related communications

4. Sharing of Information

We may share information with trusted third parties who assist us in operating our website, conducting business, or serving you (e.g., payment processors and email providers). We do not sell your personal information.

5. Payments via Stripe Checkout

Payments are processed securely through Stripe Checkout. Soapy Auto does not collect or store your full card number, CVC, or bank account information. That information is sent directly to Stripe and handled under their PCI-DSS compliant systems. For details, please see Stripe’s Privacy Policy.

6. Data Retention

We retain information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Choices & Rights

You may request access, updates, or deletion of your personal information, subject to applicable law. To exercise your rights, contact us at soapyauto@gmail.com.

8. Cookies & Tracking

We may use cookies and similar technologies to enhance site functionality and analyze usage. You can control cookies through your browser settings.

9. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is 100% secure.

10. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a new effective date.

12. Contact Us

If you have questions about this policy, contact us at soapyauto@gmail.com or (419) 705-7381.